This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Northwest Pets is Committed To Your Privacy:

Your privacy is incredibly important to us! To better protect your personal information, the following notice explains the data we collect, how it is used, how it is safeguarded and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number and Credit/Debit Card Information.

Use of Personal Information:

Information we collect is used only to fill orders, resolve customer questions, or to send valuable e-mails in the future with special offers (e-mails sent to customers enrolling in our loyalty program, the Ted-e-Club). Customers can opt out of future e-mails with one click.

Our Commitment To The Security of Your Data:

The security of your personal data is of the utmost importance to Northwest Pets. We will never rent or sell our customers' names, addresses, or e-mail addresses to anyone under any circumstances. Credit card data is encrypted through Yahoo! servers and processed through our secure point of sale system.

Contact Us:

You can contact Northwest Pets with questions through our e-mail (admin@northwestpets.com), or by phone (208-939-8119). Phone calls will be answered M-F from 10am-7pm, Sat from 10am-5pm or on Sun from 11am-5pm (Mountain Time). We strive to answer all e-mail inquiries within two business days or less.

This policy updated as of: January 1, 2009

Northwest Pets, Inc